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Get in touch

Have a question about the bike scheme or Vapaus? Want to launch the scheme? Need to contact support? You’ve come to the right place.

But first, check these for help

You can always end your benefit bike contract early. Get in touch with us and end your contract directly from the Vapaus app. See instructions
When your bike contract is ending, you will receive an email from us asking to either redeem or return the bicycle. This message contains the instructions for redeeming the bike.

If your situation changes mid-contract, and you would like to redeem the bike, please contact us. See instructions
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We’re here for you

Pick your channel and tell us what’s on your mind.
mail
Email for bike users
We promise to reply in 1-3 weekdays.
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Email for employers
We promise to reply in 1-3 weekdays.
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Contact sales
We promise to reply in 1-3 weekdays.
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Live chat

We’re here to help Mon-Fri from 10am to 1pm.

location
Postal Address
Vilhonvuorenkatu 11 C, Helsinki.

Let’s Talk!

Want to learn more about how Vapaus can empower your employees with eco-friendly bike solutions? Contact us today for early access or more information!
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INVOICING

Vapaus Bikes Finland Oy
Company ID: 2879502-8
E-Invoicing:

Address: 003728795028

Operator:
Maventa (003721291126)(DABAFIHH)